Premium Delivery Service:
We provide a fully tracked courier delivery service as standard on all orders. Prior to your delivery you will receive an email with your tracking number/s, details on how to track your order and the courier details. Orders in the United Kingdom will be delivered by ParcelForce Worldwide and orders in the Republic of Ireland will be delivered by GLS Couriers. We provide this delivery service for free on all orders above £45 / €50.
- We currently offer FREE shipping to the UK and Ireland on all orders over £45 / €50. Orders below this value are charged at £10 / €10 per order.
- We also ship to Austria, Belgium, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal (Mainland), Slovakia, Slovenia, Spain (Mainland), Sweden. The shipping cost is €30 per item.
- When your order is shipped we will email you with your tracking data and the details of your shipment so you can track your parcels. Once you have received your tracking details from us you may be able to track the shipment on our courier's website. If you have any queries in relation to your shipment it is recommended to contact the courier as the parcel would no longer be in Vonder's possession. Our courier details are below:
ParcelForce Worldwide (UK Customers)
Phone: 0044 (0)344 8004466
Tracking Link: https://www.parcelforce.com/track-trace
Contact Link: https://www.parcelforce.com/contact-us
GLS (Ireland Customers)
Phone: 00353 (0)1 8606200
Tracking Link: https://gls-group.eu/IE/en/your-parcel/track-trace
Contact Link: https://gls-group.eu/IE/en/contact
The following delivery times are for items that are IN STOCK at the time of purchase. Items that are ordered before 2pm on a business day will result in the following approximate timescales for delivery to your door. Please see the availability information on the product listing page for the current stock status.
Some items may be available for PRE-ORDER so the delivery times apply from when the goods arrive into stock in our warehouse and are then shipped. The PRE-ORDER feature allows you to reserve the item before the stock arrives into our warehouse.
- UK Standard Shipping: 2-5 business days
- UK Priority Express Shipping: 2-3 business days
- Ireland Standard Shipping: 1-3 business days
- Ireland Priority Express Shipping: 1 business day
- Greater Europe Standard Shipping: 5-14 business days
- Greater Europe Priority Express Shipping: 5-7 business days
Please note: In some very rare instances for countries outside of the EU your parcel may get delayed in border customs but this is completely out of our control and this usually adds less than 1-2 days to your expected delivery date.
- We may be able to deliver parcels to outside of Europe. Please contact us for more information and pricing.
- All orders are shipped at 2pm daily. If your order is placed before 2pm on a business day then your order will be shipped at 2pm that day. If your order is placed after 2pm on any given business day then your order will be shipped at 2pm the next business day.
- Shipping only takes place when we are open on a business day. Shipping does not take place on weekends, bank holidays, or other national holidays.
- If you have paid for express postage and we have not met the timescales mentioned as above we will refund your priority shipment postage costs. Only applicable if we have shipped over the above mentioned timescales, not below.